Example Project: HVAC Contractor

How an automation-powered website improved response time and helped the team close more service calls.

At a glance

Targets vary by trade, seasonality, and lead volume.

3 min Target Response Time

4 hrs Target Quote Turnaround

22% Target Close Rate Lift

Challenge

Peak‑season calls were going to voicemail, and the team could not reply fast enough. Many HVAC leads needed quick scheduling and upfront price guidance.

Solution

We launched a service‑focused website, added missed‑call text‑back, and configured automated qualification for repair vs. replacement so quotes could be sent quickly.

Results

Rapid follow‑ups

Leads received immediate texts with scheduling options.

Clearer qualification

The team knew repair vs. replacement before calling.

Faster quotes

Auto‑quotes helped sales close on the first call.

Workflow used

Missed call text‑back with scheduling prompts
HVAC intake with equipment and urgency questions
Auto‑quote ranges for common services
Follow‑up reminders for estimates and installs

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