Privacy Policy
Effective date: January 1, 2025
This Privacy Policy explains how TradeSmith Websites collects, uses, and shares information when you visit our website or request a quote.
Information We Collect
- Contact details you submit, such as name, email, phone, company, and service area.
- Project details you provide in forms or messages.
- Usage data such as pages viewed and interactions, collected through analytics tools.
How We Use Information
- Respond to quote requests and schedule consultations.
- Improve our website and service offering.
- Send updates related to your request or service (you can opt out anytime).
Sharing
We do not sell your information. We may share information with trusted service providers (subcontractors) who help us operate the website, analytics, and communications — such as customer service platforms and messaging tools.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted.
Cookies and Analytics
We use analytics (such as Google Analytics) to understand site performance and usage. You can disable cookies in your browser settings.
Data Retention
We keep information for as long as needed to respond to requests, provide services, and comply with legal obligations.
Security
We use reasonable safeguards to protect your information. No system is 100% secure.
Your Rights
You can request access, updates, or deletion of your information by contacting us.
SMS / Text Message Program
How you opt in: You consent to receive SMS messages from TradeSmith Websites by submitting the contact form on our website and providing your phone number. Consent is not a condition of purchase.
Types of messages: Once opted in, you may receive SMS messages including:
- Responses to your quote requests and inquiries
- Project updates and onboarding information
- Appointment reminders and follow-ups
- Promotional offers and service announcements
Message frequency: Message frequency varies based on your interactions with us. You may receive up to a few messages per month.
Opting out: Reply STOP to any SMS message to unsubscribe at any time. After opting out, you will receive one final confirmation message and no further messages will be sent.
Help: Reply HELP to any message or contact us at support@tradesmithwebsites.com for assistance.
Rates: Message and data rates may apply. Check with your carrier for details.
Data sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Contact
Email: support@tradesmithwebsites.com
Location: Wisconsin, United States