Example Project: Remodeling Contractor
Sample outcome showing how a virtual office-powered website can recover missed leads and improve close rates.
At a glance
Targets vary by trade, seasonality, and lead volume.
Challenge
After‑hours calls were going unanswered, and many of the leads that did come in were too small or vague to quote efficiently. Without an intake system, estimators were spending time on low‑budget inquiries while high‑value prospects waited days for a response. The team was losing large projects to faster, better‑organized competitors.
Solution
We rebuilt the site with clear project galleries and a targeted intake flow that captured budget, scope, and timeline before any estimator time was committed. Missed‑call text‑back kept after‑hours leads engaged immediately. An automated qualification script filtered out projects below the minimum budget, so the team only spent time on the right jobs — and arrived at walkthroughs already briefed.
Results
Faster responses
Leads received immediate follow‑ups by text after missed calls.
Stronger qualification
Only projects above the minimum budget went to sales.
More booked walkthroughs
Scheduling links reduced back-and-forth.
Workflow used
Missed call text‑back and after‑hours response
Remodel intake and qualification questions
Pre‑appointment briefings before walkthroughs
Follow‑up reminders and appointment confirmations
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