Electrical leads are urgent and safety-sensitive. Your response time sets the tone for the whole job.
Instant lead triage, emergency vs. routine sorting, and pre-appointment briefings for your crew.
Where electrical leads fall through the cracks
Safety-sensitive calls need immediate acknowledgment
A homeowner smells burning or trips a breaker repeatedly. They need to know someone is coming. Silence sends them to the next electrician.
Time-wasters disguised as leads
Out-of-area requests, no-permit-budget jobs, or DIYers wanting a code question answered. Pre-qualification filters them before you pick up the phone.
Techs show up blind
Panel replacement or outlet repair? Job scope determines who you send and what they bring. Without intake, you're guessing.
How it works
A homeowner has flickering lights and a buzzing panel at 10pm.
- They submit a form late in the evening.
- The site responds immediately: "Are you experiencing any smoke, sparks, or burning smell? If yes, please call 911."
- Once they confirm it's safe, it collects panel age, issue description, rental or owned.
- Morning queue: 1 urgent same-day panel inspection, 4 routine service calls — each with scope notes.
Built for electrical contractors
Emergency vs. routine triage
Safety screening happens first — every time. Urgent situations get flagged immediately so nothing slips through after hours.
Missed call text-back
Every missed call gets an immediate response. Electrical leads don't wait — and neither should your follow-up.
Crew briefing by job type
Panel jobs, service calls, and installs are routed separately. Your crew arrives knowing what they're walking into.
Common workflows
- Safety triage for emergency electrical calls
- Panel and wiring scope pre-qualification
- Permit-required job identification
- After-hours response and missed-call recovery
- Pre-appointment crew briefings
- Out-of-area and mismatch filtering
See it in action
Our demo site shows exactly how the virtual office handles leads, collects intake, and confirms appointments — built for electrical contractors.
View Demo SiteFrequently asked questions
Can it triage genuine emergencies vs. routine electrical work?
Yes. The first response asks safety screening questions — smoke, sparks, burning smell. True emergencies are flagged immediately. Routine requests go into the standard queue.
Does it handle permit-required jobs differently?
Intake can identify permit-required scope during the qualification step — panel upgrades, new circuits, EV charger installs. Those leads get routed with the appropriate flag before you call.
Does this work for commercial electrical projects?
Yes. Commercial and residential leads are routed separately based on intake answers. Commercial inquiries can be flagged for a different follow-up flow than residential service calls.
What if a homeowner needs immediate guidance on shutting off power?
The intake flow can include immediate guidance for active safety situations — breaker locations, what to do before the tech arrives. You control what information gets sent and when.
Want an electrical-specific quote?
We'll map your lead flow and show how the site captures more jobs.
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